File Supervisor

The File Supervisor plays a critical role within the Compliance Team by overseeing the quality and compliance of client files across the business. This position ensures that all documentation aligns with Financial Conduct Authority (FCA) requirements and company standards. The File Supervisor is responsible for conducting in-depth audits, identifying risks, and collaborating with financial planners and senior management to embed a culture of compliance and excellence.

Why Saltus?

Our mission is to improve everyone’s relationship with their wealth: to make it a positive force for their future and at the same time to prevent it being a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to find fulfilment and meaning in the work that they do

We are incredibly proud of our culture and work really hard to ensure that Saltus is a great place to work for our people, where they can have fun and grow in their career, with a passion for excellence and customer service.

We’re proud that we’ve been recognized as a winner by the Sunday Times in the Best Places to Work 2024 awards, as well as a winner in the Professional Adviser awards 2024 for the Best Financial Advisers to Work For. These accolades reflect our commitment to creating an exceptional work environment and our dedication to excellence in the financial industry. Join our award-winning team and be a part of our continued success!

Saltus is a privately owned financial planning and discretionary investment management house. We are dedicated to providing a high-quality service for private clients, trusts, and smaller institutions.

Saltus Partners was founded in 2004 and has grown organically and through a small number of carefully integrated acquisitions. Originally the business started out as an investment manager and has now developed the financial planning side of the offering, putting this at the forefront of the client relationship.

Today Saltus manages and advises on over £5 billion of client assets, acquired through a combination of organic business growth and corporate acquisitions.

What does this role look like?

• Conduct detailed audits on client files, with a particular focus on complex cases, ensuring suitability criteria is met, network standards are met, all documentation is accurate, complete, and compliant with FCA and company standards.
• Work closely with the advisers to provide support, ensure that any issues identified are actioned to ensure it is sufficient to enable sign off and if there is any client detriment then managing the communication around this.
• Identify potential compliance risks within client files, provide risk assessment, and escalate issues as necessary to the Compliance Manager and senior leadership.
• Communicate with advisers regarding any identified shortfalls, required actions, or learning points.
• Generate comprehensive reports highlighting trends, emerging risks, and recurring issues, and present findings to senior management.
• Contribute to the review and improvement of internal policies, ensuring alignment with regulatory requirements and industry best practices.
• Serve as a subject matter expert and mentor to other compliance staff, providing guidance on complex cases and best practices in file checking.
• Assist with training materials and sessions for compliance staff and other departments to promote adherence to high standards.
• Stay abreast of regulatory developments and proactively recommend process improvements to enhance file quality and compliance adherence.

What sort of person are you looking for?

• 3+ years in a compliance, audit, or file-checking role within financial planning, wealth management, or a similar regulated sector, with proven experience handling complex cases.
• CII Diploma in Regulated Financial Planning, Level 4 RQF, or equivalent. Progress toward further compliance certifications is preferred.
• Strong understanding of FCA requirements specific to financial planning, including suitability of advice, documentation standards, and client file requirements.
• Highly developed analytical skills, with the ability to interpret regulatory data and trends, and to influence strategic decisions within the Compliance Team.
• Excellent written and verbal communication, with experience in producing high-quality compliance reports and delivering constructive feedback to senior stakeholders.
• Exceptional organisational skills, with the ability to manage multiple audits and complex cases autonomously within set deadlines.

Where will I be working?

We’re incredibly flexible about when and how you work: we don’t want anyone to be prevented from coming to work for Saltus as a result of the working pattern that they’re looking for. We are passionate about championing flexible working for our people, so if there’s a slightly different working pattern that you’re looking for, then please come and have a chat to us about it!

What benefits do I get when working for Saltus?

The salary is up to £48,000 depending on experience, alongside 25 days’ holiday (plus bank holidays), life assurance and a pension, alongside access to our flexible benefits platform. Just as importantly, you’ll get to experience our culture, which we really do live and breathe ensuring that Saltus is a fantastic place to work for every single one of our 250+ people. We work hard, but we have an awful lot of fun along the way. If you think you’d like to come and join us, then please do get in touch… we’d love to hear from you!